WE HELP MAKE CUSTOMER EXPERIENCE YOUR COMPETITIVE ADVANTAGE
Customers expect more from contact centers today. Keeping pace requires experience innovation. Market Tech understands the evolving needs of your customers and elevates the caller’s experience in every inbound and outbound interaction.
Our bilingual contact center is made up of truly connected, interactive solutions in a comprehensive technology ecosystem. The system remembers interactions in one channel, even if a customer chooses a new channel next time. That gives customers far more freedom than with the call center model, and every interaction becomes a piece of the larger customer journey.
BUILDING BETTER COMMUNITIES
Beyond serving our valued clients, one of our core missions is to educate, energize and empower local communities to grow economic development. Our Puerto Rican employees enjoy working somewhere that feels relevant and vibrant. This environment cultivates creative, productive workforces and long-term, sustainable businesses.
GET TO KNOW US
Our leadership team has a combined 60 years of strong multinational, cross-functional, and subject matter expertise in the contact center industry.
KEN BARTZ
Partner & Chief Badass
FRANK BISESI
Partner & Call Center Operations
MICHAEL MARKETTE
Partner & Automotive Services
A Sneak Peak…
Constantly innovating. Always collaborating
COME JOIN US!
Work with amazing people. Serve great clients. Build better customer experiences.