MAKE EVERY CUSTOMER COMMUNICATION COUNT
Our success comes from connecting customer and employee conversations on every channel, every day.
Employee-First Culture
Building better communications with customers begins with engaged, skilled employees who are fully invested in your success. Market Tech employees are bilingual and make customer communication a seamless, efficient, and personalized experience.
Real-Time Impact
Get rid of the guesswork. Monitor metrics in real-time to make measurable improvements. At-a-glance dashboards and hot issue reports make it easy to spot and correct areas of concern immediately. Our team is staffed 24/7 and is dedicated to your continued success.
Innovative Technology
We’re innovating fast so that you can deliver more. Communications channels today are evolving quicker than ever. Our technology creates smarter, more intuitive interactions, that improves agent productivity and increases client satisfaction.
EXPERIENCE MATTERS
Why simply satisfy your customers when you can thoroughly impress them? More meaningful relationships and lasting impressions drive experience excellence. Market Tech Consulting is a bilingual contact center that manages customer communication with voice calls and data applications like SMS, e-mail, chat/instant messaging, screen sharing and web page pushes to your customer. Our industry-leading solutions foster true omnichannel engagement. With our cutting-edge technology and years of contact center industry experience, Market Tech Consulting has the tools and expertise to help you succeed.
LET’S CONNECT!
Contact us today to set your campaigns in motion.